Orangetheory Fitness Booking App Reviews

I am grateful there is now an app to see your performance in classes but why do you need two separate apps? I love the classes but the app is frustrating. After I have booked my 8 classes for the month(my plans amount) I have to call in any additional classes. I can no longer book through the app unless I want to pay $20 a class. But my plan is each additional class for $13. I also dont like how there is an option for the instructors to have pictures but no one uploads their picture so when my class says "James" I have no idea who that is. This would only take them a second to do. Orange theory in an awesome gym with a lot of work put into the concept etc. but very little work put into the app

Love the classes, hate the app. I log in, it kicks me out after booking my class, then I try and log in and it fails to log in, Ive had to delete the app and re download each time I want to log in. This happening to anyone else?

The app is the one thing about OTF that I really dont care for. Its really basic in comparison to the technology that encompasses the overall program. The one thing that I really would like to see is, as an unlimited member, I want to be able to schedule classes for any location I want. Its annoying that I have to call and schedule a class for a non home gym. If that one thing could be changed then the app would be much better for me.

Its annoying to not be able to book in a studio that isnt my home studio with the app. I have to call.

For the price of our memberships this app should be way better

Many, many bugs. App wont let me even log in most of the time. I like Orange Theory but this app is almost useless.

The app is always crashing. Cant book classes for more than one location . The one touch verification doesnt work. Fix it - classes are Great But this app needs work

The app is extremely basic for them to be pushing $104 HRM wristbands and $169 unlimited classes. To switch locations it starts me all the way over from the beginning instead of keeping me in the state which is annoying. They also should talk about their competitions going on through the app, but there really is no purpose for this except for booking classes. Even then, sometimes my login fails and I have to delete the app and start all over again. The HRM needs to be connected to the same app and work outside of the class; especially with it being the same price as a Fitbit. I am very disappointed for how much money I spend; receiving less than average perks from joining the gym.

This app is really clean and is pretty intuitive, but why cant I see my past workout results? For a brand that clearly pushes fitness, it doesnt make sense that we cant view our past results. Also since we are forced to buy a HRM this app should also work with it and give you realtime feedback based on their color scale during any at home workout! That would be a great addition to the app

Still need the ability to book at any studio.

Love OTF. Been going for over a year but really tired of not able to book classes. I go to two studios and my main studio I now go to I cant book my classes myself. If I switch home locations my price goes up! I pay for unlimited so there shouldnt be an issue. I also cant save one my favorite studio because it is at the bottom of the list! I always have to search for San Jose Willow Glen. Been patiently waiting for months.... I also should be able to see all my bookings easily and not have to toggle back and forth between them.

I have been trying to login for days and it simply wont let me. When trying to reset my password, I never receive an email link. Im getting really frustrated. I have to call in order to book sessions because my online login also doesnt work. For a business that is seemingly high-tech, yall are really dropping the ball.

I posted a review yesterday that Staten Island location was not added. 24 hours later it is... OTF is listening!

This app is effective if you only ever plan to go to one studio. But I travel for work, and the app wont let me log in if Im looking at the schedule for any studio other than my home studio, and it wont let me book anything at other studios. Also, when I look at the My Classes page to see what I have scheduled, it only shows me the classes for whatever studio I was just looking at - so not ALL my reserved classes in one place. Extremely frustrating and youd think this would be easy to fix! Whats the holdup?

I have no issues with the app. Works really good with me! I can book and unbook all the time.

The 4/10/16 version update has a problem with adding iOS calendar reminders when I schedule multiple classes. The app will quit when I press the "Add Reminders" button. Classes are successfully scheduled and a cal reminder is logged for only the first class in the series. If I book only one class, I can add the cal reminder w/o the app quitting. I couldnt find a way to contact the app developer so hopefully, they read this review and fix the problem. Prior to this update, this app was terrific for scheduling classes at my one studio. Thanks for changing the background graphics; it was boring to see the same people for the past year.

App works fine when needing to book classes. But we should be able to book at any studio on the app as well, not just at the "home" gym. Fix that, then this app will get all five stars.

Just joined Miami Shores and am disappointed theyre not on the list. Hoping to see it there soon.

In earlier versions, you could log in once and it remembered you across all locations. Not anymore. You cant book or even see the buttons for some classes. You have to click into each class to see if its available. It should tell you from the list screen. This latest version is very disappointing.

My OTF app updates recently, and now when I book classes, no option to add a reminder like before. Please fix!!